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OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
Technology Innovators

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable Jamaica privacy laws and our own internal standards and best practices.

The Technology Innovators follow these privacy principles both online and offline in the collection, use, security and sharing of customer information:

  • NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.


  • CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.


  • SECURITY. We will use reasonable security measures to protect the personal information we receive from you.


  • SHARING. When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.

 

BEST BUY PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for Technology Innovators, techinnovatorsja.com (the “Technology Innovators Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, Technology Innovators. When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the Technology Innovators sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the Technology Innovators trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

INFORMATION COLLECTED BY Technology Innovators

As part of your interaction with Technology Innovators, we may collect personal information such as:

  • Contact information, including name, mailing address, phone number and e-mail address


  • Purchase information, including credit card number, billing and/or shipping information

We may also collect demographic information, including age, personal interests and product preferences.

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you:

  • Purchase products or services
  • Set up an account online
  • Schedule a delivery or an installation
  • Join the Vcard loyalty program
  • Participate in a sweepstakes, promotion or survey
  • Contact us with a question or concern
  • Participate in other activities with Technology Innovators

USES OF YOUR PERSONAL INFORMATION

We use the personal information you provide for purposes including, but not limited to:

  • Fulfilling requests for products, services or information
  • Tracking and confirm online orders
  • Delivering or install products
  • Managing our Vcard loyalty program
  • Providing customer services
  • Administering sweepstakes, promotions or surveys
  • Offering new products and services
  • Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
  • Conducting research and analysis
  • Sending marketing communications
  • Performing other business activities as needed

PERSONAL INFORMATION PROVIDED TO TECHNOLOGY INNOVATORS FROM THIRD PARTIES

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing our weekly ad to a friend, and e-mailing friends a link to your Wish List.

Information from Third Parties

Technology Innovators obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers.

SHARING OF PERSONAL INFORMATION

 Technology Innovators does not sell or rent your personal information to third parties.

We may need to share your personal information within the Technology Innovators Subsidiaries. These Subsidiaries may use this information to offer you products and services that may be of interest to you.

In addition, Technology Innovators may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • Fulfilling customer orders
  • Sending Technology Innovators marketing communications
  • Delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Maintaining our Vcard loyalty program
  • Fulfilling subscription services
  • Conducting research, analysis or administering surveys
  • Sending regular mail and e-mail on behalf of Technology Innovators
  • Processing credit card payments

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

CHOICES REGARDING YOUR PERSONAL INFORMATION

 Technology Innovators communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.

Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

  1. Follow the directions on an e-mail or direct mail marketing communication you receive from us.
  2. Call 876-602-6184 with your request and current contact information.
  3. Send an e-mail with your request and current contact information to: contact@techinnovatorsja.com
  4. Send a letter with your request and current contact information to:
  5. Technology Innovators
    Attn: Customer Care/Privacy
    Blue Avenue, Angels Grove
    Spanish Town, St. Catherine, Jamaica
  6. For mobile marketing, you may opt-out by following the instructions provided in the text messages you receive.

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

Technology Innovators will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

  • 10 business days for e-mails
  • 30 business days for direct mail and phone

Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, RewardZone program membership information or other organization-related communications.

 

UPDATING YOUR PERSONAL INFORMATION

 Technology Innovators wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, address, phone number and/or e-mail information:

If you've created an account on techinnovatorsja.com, you can update your online account information after logging into your account.

Call: 876-602-6184

If you send an e-mail or letter request, please be sure to include your current information and the requested changes.

SECURITY OF YOUR PERSONAL INFORMATION

When you are shopping online, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Technology Innovators cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Safe Shopping Policy on Techinnovatrosja.com

We use a variety of information security measures to protect your online transactions with us. The Technology Innovators Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.

Choosing a Personal Password on Techinnovatorsja.com

When you create an account on Techinnovatorsja.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.