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Q: What is considered factory refurbished?
A: There are few reasons product may be labeled factory refurbished. Consumer laws prevent manufacturers from selling anything considered factory refurbished as "new", and the second consumer gets the best deal.

Here are a few examples:

  • Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new.
  • Items where the box or casing was damaged in shipment which are returned to the manufacturer.
  • The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced by the manufacturer, tested and then repackaged just like new.
  • The item was returned because of a minor cosmetic blemish on the casing that was corrected.
  • Demonstration units are also considered factory refurbished. These units are inspected, tested and repackaged.
  • The box was simply opened. That’s it!
  • Brand new overstocked items are also labeled factory refurbished.

It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory refurbished, it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. All merchandise is warranted by the original manufacturer unless otherwise specified.

Q: Why should I buy refurbished equipment?
A: Refurbs save cash! Why hesitate getting the best value by getting the exact same equipment, with manufacturers warranty at a much lower price.

Bottom line, if all the benefits of buying a refurbished product are the same as a new one even the warranty, the only "drawback" you would notice is probably a little label on the outside of the box or simply a brown box – So, think again, Are you shopping smart?